In the list that follows you will find a price list for courses for the public in Piešťany, for all languages, except Chinese, Arabic and Slovak for foreigners.
1. General information about the SKYPERS language school
The company SKYPERS, s.r.o. with its registered office at Kukučínova 22, 921 01 Piešťany, IČO: 46 203 141 Registered in the Commercial Register of Trnava in the section: Sro, vl. no. 27558 / T, and the company SKYPERS Group, s.r.o., Company Identification Number: 50 210 271, registered in the Commercial Register of Trnava in the section: Sro, vl. no. 37322 / T, hereinafter referred to as the "Provider" provide services in the field of language education, these conditions govern the contractual relationship between the Provider and the participant of language courses, student or his legal representative (hereinafter "Customer") and are binding for parties. Our goal is to provide all customers with professional and quality services at affordable prices.
2. Establishment of a contractual relationship
2.1 The contractual relationship between the Provider and the Customer (hereinafter referred to as the “Contract”) is established on the basis of a completed and signed written application submitted to the Provider at its registered office. The contractual relationship is also established on the basis of a completed and sent online application, which is available on the Provider's website and which the customer will subsequently sign at the Provider's registered office within 3 (three) working days at the latest. The Provider will then issue one copy of the Contract to the Customer. Registration for the course is binding
2.2 A customer in a group course may withdraw from the contract within 7 days after the first teaching unit, by written, personal or telephone notification to the Provider. In the event of personal or telephone withdrawal from the Contract, the Customer is obliged to also confirm it in writing, or by e-mail notification no later than 3 days from the notification.
2.3 A customer in the VIP program (a course with one or two people) may withdraw from the contract before the second teaching unit in the manner specified under the previous article 2.2.
2.4 Cases regarding the withdrawal from the contract after the full payment for a course has been made, is clarified in section 4 (Cancellation conditions)
2.5 By signing the completed application in writing, or by filling out the online application, the Customer agrees with the Provider's business conditions.
3. Payment for courses
3.1. Payment for individual courses (programs VIP1 and VIP2)
3.1.1 The VIP 1 program is defined as an individual course with one teacher and one student. The VIP 2 program is defined as a course with one teacher and two students.
3.1.2 For the first lesson of the VIP 1 and VIP 2 course, Customers pay in cash on the day of the lesson – payment is made to the teacher or the Provider's representative. If after the first lesson the Customers decide not to continue the course, they have no further obligations to the Provider.
3.1.3 If the Customer of the VIP program decides to continue with the course, the course fee is paid at least one month in advance for the expected number of hours in the given month, at the latest before the second teaching unit (the second day of teaching). Payment for each individual lesson (except the first lesson) is not possible. The customer can continue the course only after payment of the full amount.
3.1.4 If the course is not paid by the second teaching unit, the Provider has the right to withdraw from the Contract immediately.
3.1.5 In the event that the Provider withdraws from this contract due to the Customer's delay in paying the course fee, the Customer is obliged to pay the Provider the unpaid course fee for lessons already taught and a contractual penalty of €20.
3.1.6 If the Customer of a VIP program is not able to participate in the lessons, s/he must demonstrably (eg by phone, via SMS, e-mail) report to the teacher a minimum of 24 hours in advance, or request a replacement date. Otherwise, the hour is forfeited in favor of the Provider and the Customer is obliged to pay the Provider in full for this unexcused lesson.
3.1.7 In the event that the Customer receives a replacement date for the canceled lesson and then cancels this lesson in a period shorter than 24 hours, the payment for the replacement hour shall be forfeited in favor of the Provider.
3.1.8 In courses for 2 people (VIP 2 program) it is possible to cancel a lesson only if all participants agree - both students and the teacher. However, in the case that one of the two students does not participate in the lesson, his/her lesson is forfeited in favor of the Provider and the Customer is obliged to pay in full for this unexcused lesson.
3.1.9 In a case where a lesson does not take place due to a reason on the part of the Provider, the form of compensation for the un-taught teaching units will be agreed to by both parties, or the uncompleted lessons will be deducted from the course fee for the following month, or, in agreement with the Customer, payment for the uncompleted lessons will be returned in the form of a credit note.
3.2. Payment for group courses
3.2.1 A group course is defined as a course with 3 to 6 people. In exceptional cases, at special discount prices, etc. the number of people in the course may be larger, to which the participants are notified by the Provider in advance.
3.2.2 The Customer pays for the first teaching unit in a group course only if he decides to continue the course. If s/he decides not to continue, the first teaching unit is understood as a demonstration unit and the Customer does not pay for it and may withdraw from the Contract according to point 2.2. The Provider may also agree with the Customer on another suitable form of language course.
3.2.3 The customer may continue with the group course only after payment of the full amount for the period until the end of the relevant trimester, which must be completed no later than the second teaching unit in the trimester. Payment for individual lessons is not possible.
3.2.4 If the group course is not paid for within 7 days of the first teaching unit, the Provider has the right to withdraw from the Contract immediately.
3.2.5 In case of long-term sick-leave from work or extended traveling, the Customer must without undue delay, in advance and demonstrably report to the teacher or contact person of the Provider and in relevant cases also provide a copy of a doctor's diagnosis or another credible confirmation. Otherwise, the payment for the missed lessons is forfeited in favor of the Provider.
3.2.6 In a case where a lesson does not take place due to a reason on the part of the Provider, the form of compensation for the un-taught teaching units will be agreed to by both parties, or the uncompleted lessons will be deducted from the course fee for the following month, or, in agreement with the Customer, payment for the uncompleted lessons will be returned in the form of a credit note.
3.2.7 In the event that the Provider withdraws from this contract due to the Customer's delay in paying the course fee, the Customer is obliged to pay the Provider for unpaid lessons and a contractual penalty of 50% of the price due for the remaining lessons of the course up until the end of the relevant trimester. Payment must be made within three days of notification of withdrawal from the contract by the Provider.
3.2.8 If the number of people in a group course falls to less than three people, the Provider has the right, in agreement with the Customer, to reclassify the course into the category of an individual course. The course is then governed by the conditions of the VIP 1 and VIP 2 courses.
4. Cancellation fees
4.1 It is only possible to cancel a course without a penalty fee before the second teaching unit.
4.2 For the cancellation of a group course after the second teaching unit, we charge a cancellation fee in the amount of 50% of the price for the balance of the course up until the end of the relevant trimester.
4.3 We charge a cancellation fee of € 20 for the cancellation of an individual course after the second teaching unit.
4.4 For the cancellation of a children's camp while in progress, the Customer shall pay the price for the completed days of the camp and a cancellation fee in the amount of 50% of the price for the remaining non-completed days.
4.5 In individual courses the Customer has the right to use up the prepaid hours within three months (90 days) from the start of the course. After a period of 90 days, unused course fees are forfeited in favor of the Provider, unless the Customer submits a copy of a medical certificate or other document confirming his inability to continue the course.
4.6 If a Customer of an individual course does not use up his/her credit within 90 days and submits a relevant document proving his/her inability to attend the course within this period, s/he may request the course fee be transferred to the next period. The transfer of the course fee is subject to the approval of the Provider in each individual case. If s/he does not request the transfer of the course fee, the unused course fee will be forfeited in full in favor of the Provider.
4.7 In the event of a refund to the Customer for part of a course fee , the amount will be refunded in cash or transferred to his/her account within 15 working days.
4.8 In the event that the Customer requests the payment for the course be transferred to the next period, the Provider charges a handling fee of € 20. Only credit for the number of prepaid hours from the date of approval of the transfer by the Provider is transferred to the next period. Transfer of payment will not be made without the Provider´s written approval.
4.9 If the student, after transferring the payment, does not start the course within the agreed term without providing documentation of a serious reason, transferring the payment to another period will no longer be possible and the unused credit will be forfeited in full in favor of the Provider.
4.10 Refund of the full payment after the second unit is not possible in any case.
5. Other conditions
5.1 The course fee can be paid by a credit card, bank transfer, deposit or payment in cash. Payment instructions are provided in the payment information that the Customer receives at the beginning of the course and then, depending on the type of course, each month or trimester.
5.2 The Provider reserves the right to make change to the courses, especially to change the classroom, change the teaching material, cancel the lesson in unexpected situations, change the teacher, etc.
5.3 The provider reserves the right to change the number of people in a group course.
5.4 If a person does not participate in three consecutive classes without any reason, the Provider will consider that the person has lost interest and the Provider has the right to admit another person to the group. The above applies to all types of courses. In such a case, the non-participation of the person will be considered as non-compliance with the business conditions without the right to financial reimbursement.
The Customer has the right to complain about the language training given by the Provider. Complaints about the service must be delivered to the Provider without undue delay in writing, in person or by mail to the address of its registered office. The Provider shall handle the complaint thus filed no later than 30 days from its delivery.
7. Withdrawal from the contract
7.1 Due to full enrollment in a course, the Provider may withdraw from the contract with the Customer. Preference is given to customers who have paid earlier. The date of payment means the crediting of funds to the Provider's account, or payment in cash.
7.2 The Provider is entitled to terminate the contractual relationship by immediate withdrawal in the cases specified in points 3.1.4 and 3.2.4.
7.3 In cases where the course does not take place or there is an interruption of the course for a period of four weeks or more, or its cancellation by the Provider, the Customer is entitled to withdraw from the contract and the return of the remaining course fee.
8. Protection of personal data
8.1 All personal data provided will be collected and processed exclusively for the Provider's internal purposes, in accordance with Act no. 122/2013 Coll. on the protection of personal data. In the event of failure to enter into a contractual relationship, or without further consent of the Customer, the data will be invalidated.
8.2 By filling in the application, the Customer declares that in accordance with the Personal Data Protection Act, s/he agrees to the processing of all his/her personal data provided by him/her for the purpose of concluding a contractual relationship and also for the Provider's marketing purposes. This consent is granted for the duration of the contractual relationship and for a period of 2 years from its termination.
9. How to sign up
A Customer can sign up for a course at any time during the school year, by phone, e-mail or during a personal visit to the SKYPERS language school. If necessary, or if the Customer so requests, before the start of the course the Provider will give the Customer, the potential student, a language audit to assess his/her level. Unless otherwise agreed, the rate for the language audit is governed by the current price list. If the Provider does not have an open course for the level requested, the Customer will be placed on a waiting list.
The online application is not binding unless the Customer signs it in person:
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